Privacy Policy

1. Introduction

This Privacy Policy explains how witenovastudio OÜ ("Witenova Studio", "we", "our", or "us") collects, uses, stores, and protects information when you use our games, websites, products, publishing services, and related support channels.

By using our products or services, you agree to the practices described in this Privacy Policy.

2. Information We May Collect

The information we collect depends on the product, platform, and services used. We may collect:

• technical information such as device type, operating system, language settings, crash logs, and performance data;
• gameplay and usage information, including progress, session data, achievements, and feature usage;
• support information you choose to provide when contacting us by email or through platform support tools;
• limited platform-related information made available by platform providers, such as user identifiers required for platform features.

We do not intentionally collect payment card details, government identification numbers, or other sensitive personal information. Payments and platform account data are usually processed directly by the relevant platform provider.

3. How We Use Information

We may use information to:

• operate, maintain, and improve our games, websites, and services;
• provide customer support and respond to user inquiries;
• analyze crashes, technical issues, and product performance;
• support platform features such as achievements, cloud saves, multiplayer, leaderboards, or downloadable content when applicable;
• protect our products, users, and services from fraud, abuse, or unauthorized activity;
• comply with legal, tax, accounting, platform, and regulatory requirements.

4. Third-Party Platforms and Services

Our products may be distributed through, or interact with, third-party platforms and services. These may include, depending on the product:

• Microsoft Xbox services and Microsoft Store;
• PlayStation Network and PlayStation Store;
• Nintendo services and Nintendo eShop;
• Steam and other PC storefronts;
• Apple App Store, Apple Game Center, Google Play, and Google Play Games Services;
• game engine, analytics, crash reporting, backend, and cloud services such as Unity, Unreal Engine, Firebase, PlayFab, or similar tools.

These third parties may process information according to their own privacy policies and terms. We recommend reviewing the privacy policy of the platform or service you use.

5. Cookies and Website Analytics

Our website may use basic cookies, hosting logs, or analytics tools to understand website performance, traffic, and user interaction. You can control cookies through your browser settings.

6. Data Sharing

We do not sell personal information. We may share limited information with service providers, platform holders, contractors, or partners only when needed to operate our products, provide support, comply with legal obligations, or protect our rights and users.

7. Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required by law, platform rules, accounting obligations, or legitimate business needs.

8. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can be guaranteed to be completely secure.

9. Children's Privacy

Our products are not intended to knowingly collect personal information from children under the age required by applicable law without parental consent. If you believe that a child has provided us with personal information, please contact us so we can review and take appropriate action.

10. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal information. You may also have the right to object to certain processing. To make a privacy-related request, please contact us using the details below.

11. International Processing

We are based in Estonia and may work with service providers, contractors, and platform partners in other countries. Information may be processed in countries where we, our service providers, or platform partners operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

13. Contact Us